Counter Sales Executive

Job Description – Customer Relationship Officer (CRO)

Program: Titan Smart Promoters

Position Overview

Titan is hiring Customer Relationship Officers (CROs)to manage and promote the Smartwatch category at Titan retail stores across India. The role involves direct customer interaction, product demonstration, and delivering an excellent in-store brand experience.

Job Title- Customer Relationship Officer (CRO)

Location- PAN India

Salary- ₹26,000 – ₹30,000 (In-hand)

Employment Type- Full-time | In-store role

Key Responsibilities-

• Handle and promote the Smartwatch category at Titan retail stores

• Engage customers, understand their needs, and recommend suitable products

• Demonstrate smartwatch features, benefits, and usage

• Achieve sales targets and contribute to store performance

• Ensure excellent customer service and brand representation

• Maintain product knowledge and stay updated on new launches

• Support visual merchandising and display standards

• Build positive relationships with customers and store staff

Eligibility Criteria

Gender: Male / Female

Age: Preferably under 30 years

Education: Graduate or minimum 12th pass

Language: Good English communication is mandatory

Experience: Prior experience in smartwatches or mobile brands handling smartwatch category is required

Skills & Competencies

• Strong communication and interpersonal skills

• Confident, presentable, and customer-focused personality

• Sales and negotiation skills

• Ability to work in a retail environment

• Passion for gadgets and wearable technology

Why Join Us

• Work with a premium and trusted brand like Titan

• Attractive in-hand salary

• Opportunity to grow in retail sales and customer experience

• It is a Full Time Retail / Counter Sales job for candidates with 1 - 5 years of experience.