Job description:
Job Title: Billing Executive
Department: Retail / Store Operations
Location: 11, Srinivasa Rd, Pondy Bazaar, T. Nagar, Chennai, Tamil Nadu 600017 Chennai
Languages Known: English / Tamil (All are Mandatory)
Job Summary:
The Billing Executive is responsible for handling billing operations, ensuring accurate invoicing, managing transactions, and providing excellent customer service at the point of sale. The role requires attention to detail, efficiency, and coordination with sales and accounts teams.
Key Responsibilities:
Generate and process customer bills using POS/ERP systems
Ensure accuracy in pricing, discounts, and tax calculations
Handle cash, card, UPI, and other payment methods
Maintain daily billing records and transaction reports
Verify product details, quantities, and pricing before billing
Coordinate with sales team for smooth customer checkout experience
Handle customer queries related to billing and payments
Manage returns, exchanges, and refund processes as per company policy
Ensure proper documentation of invoices and receipts
Support stock reconciliation and inventory updates if required
Requirements & Skills:
Minimum Any Degree / Commerce Background preferred
1–3 years of experience in billing or retail operations
Knowledge of POS systems and basic accounting principles
Strong numerical and data entry skills
Good communication and customer handling skills
Ability to work in a fast-paced retail environment
Basic knowledge of GST and invoicing
Key Competencies:
Attention to Detail
Accuracy in Transactions
Customer Service Orientation
Time Management
Team Coordination
Working Conditions:
Retail store environment
Rotational shifts / weekend working is required
Benefits:
Food provided
Health insurance
Provident Fund
Experience:
Store Billing: 1 year (Required)