Key Responsibilities
Manage and oversee daily business operations.
Coordinate with warehouse, logistics, dispatch, and inventory teams.
Ensure timely order processing and smooth delivery operations.
Monitor inventory levels and prevent stock shortages or excess inventory.
Develop and improve operational processes to increase efficiency.
Coordinate with sales, marketing, finance, and customer support teams.
Track key operational metrics and prepare weekly/monthly reports.
Resolve operational issues and implement corrective actions.
Ensure compliance with company policies and operational standards.
Manage vendor relationships and coordinate with third-party service providers.
Lead, train, and motivate the operations team.
Identify cost-saving opportunities without compromising quality.
Ensure excellent customer experience through efficient operational execution.
Required Skills
Strong leadership and team management skills.
Excellent communication and coordination abilities.
Problem-solving and decision-making skills.
Strong analytical and organizational skills.
Good knowledge of inventory management and supply chain operations.
Proficiency in Microsoft Excel and ERP software.
Ability to work under pressure and manage multiple priorities.