Office Admin

Job Title

Founder’s Office - Operations & Client Coordination

Role Overview

We are looking for a highly organised, execution-focused Founder’s Office team member who can manage daily task flow, coordinate between founders, team members, and clients, and ensure nothing slips through the cracks. This role is not creative-heavy. It is about structure, follow-ups, communication, and accountability.

🏢 About DMS Designs

DMS Designs is a growing creative & marketing agency working with multiple brands across jewellery, lifestyle, finance, and emerging businesses. We work in a fast-paced, execution-heavy environment where clarity, coordination, and ownership matter more than titles. This role sits directly in the Founder’s Office and plays a critical part in making sure work actually gets done on time and without chaos.

🕒 Work Mode

Hybrid role: 3 days Work From Office + 3 days Work From Home

Location: HRBR Layout, Kalyan Nagar, Bengaluru

Reporting to: Founders

🔑 Key Responsibilities

1. Task Management & Kanban Ownership

• Assign daily tasks to team members using a Kanban / task management tool (Asana)

• Break down client requirements into clear, actionable tasks

• Set priorities, deadlines, and dependencies

• Track progress and follow up on pending or delayed work

• Ensure all tasks are documented and nothing stays only on WhatsApp or calls

• Share daily or weekly task updates internally

• Ensure alignment across designers, editors, social media managers, and other teams

• Reduce confusion, duplication, and missed deadlines

2. Client Task Intake & Coordination

• Collect tasks and requests from clients via WhatsApp, email, or calls

• Organise, sort, and prioritise incoming work

• Clarify unclear requests before assigning them to the team

• Maintain client-wise task visibility and updates

3. Email & Communication Handling

• Monitor and respond to official & career emails.

• Draft professional replies, acknowledgements, and follow-ups

• Keep relevant team members and founders in loop on important communications

• Escalate only critical matters to founders

4. Social Media Support (Occasionally)

• Handle basic social media posting or coordination when the Social Media Manager is on leave or unavailable

• Schedule posts, coordinate creatives and captions

• Ensure client posting does not get delayed

(This is a support responsibility, not a full-time social media role.)

Ideal Candidate Profile

Must-Have

• 0-1 years of experience in agency operations, startup operations, or a founder’s office role

• Strong understanding of task management and Kanban workflows

• Comfortable working with tools like ClickUp / Notion / Asana

• Clear written communication skills (email + WhatsApp)

• Highly organised, detail-oriented, and proactive

• Strong follow-up and ownership mindset

  Nice-to-Have

  • Prior experience in a creative or marketing agency

  • Exposure to handling multiple clients simultaneously

  • Basic understanding of social media workflows

• It is a Full Time Recruiter / HR / Admin job for candidates with 0 - 1 years of experience.