HR/Admin HR Manager

Job Summary

Aarvya Infotech is looking for a result-oriented HR Manager to manage end-to-end recruitment, employee performance, attendance, discipline, payroll coordination, and office administration. The candidate must be capable of building and retaining a productive telecalling team and ensuring strict adherence to company policies and business targets.

Key Responsibilities & KRAs

Recruitment & Onboarding: Manage end-to-end hiring of telecallers, team leaders, and support staff; fulfil manpower requirements within defined timelines.

Employee Retention: Reduce attrition through effective engagement, employee feedback, and retention initiatives.

Attendance & Discipline: Monitor daily attendance, punctuality, leaves, absenteeism, and compliance with company policies.

Performance Management: Track employee-wise KPIs, targets, productivity, and performance improvement plans (PIPs).

Payroll & HR Documentation: Coordinate salary processing, leave records, offer letters, appointment letters, warning letters, and full-and-final settlements.

Training & Development: Ensure timely induction, process training, behavioural training, and performance reviews.

Team Management: Maintain workplace discipline, address grievances professionally, and prevent workplace conflicts and groupism.

HR Reporting: Submit daily attendance and manpower reports, weekly recruitment updates, and monthly attrition and performance reports.

Administration: Manage office discipline, assets, employee records, and coordination with management for smooth operations.

Measurable Performance Indicators (KPIs)

Hiring: Fulfil approved vacancies within 7–15 days, depending on the role.

Attendance: Maintain accurate daily attendance and leave records.

Reporting: Submit 100% of scheduled HR reports on time.

Retention: Track monthly attrition and implement corrective actions.

Documentation: Maintain complete and updated employee records.

Performance Management: Ensure timely reviews and documented action plans for underperforming employees.

Compliance: Ensure HR actions, payroll inputs, and employee settlements are processed accurately and in accordance with applicable laws and company policy.

Required Skills & Qualifications

Graduate in any discipline; MBA/PGDM in HR preferred.

3–5 years of relevant HR experience, preferably in BPO, telecalling, sales, or a target-driven environment.

Strong recruitment, employee relations, and performance management skills.

Good communication, leadership, coordination, and problem-solving abilities.

Proficiency in MS Excel, HR reporting, and employee documentation.

Ability to work independently and maintain confidentiality.

Personal Attributes

Disciplined, accountable, proactive, firm but fair, target-oriented, and capable of taking ownership of HR operations.

Important: The HR Manager will be accountable for recruitment, employee discipline, retention, reporting, and the overall effectiveness of HR operations at Aarvya Infotech.

• It is a Full Time Recruiter / HR / Admin job for candidates with 6 months - 6+ years Experience.