HR/Admin HR Head

HR HEAD – OPERATIONS

Company: 8 Directions Security Services Pvt. Ltd.
Location: Sector 63, Noida
Experience: Relevant senior-level experience in Security Services / Facility Management / Manpower Industry.

Position Overview

We are looking for a highly experienced and result-oriented HR Head who will be responsible for managing the company’s overall HR functions, existing business operations, field teams, client relationships and business development activities.

The candidate must have strong leadership capabilities, industry knowledge and the ability to independently manage multiple teams, strengthen internal systems and drive business growth.

Key Roles & Responsibilities

1. HR & Team Management

• Lead and manage the complete HR department and office HR executives.

• Supervise recruitment, onboarding, employee management and retention.

• Develop and implement strong HR policies, procedures and performance management systems.

• Establish clear responsibilities, accountability and reporting structures.

2. Operations Management

• Manage and monitor existing business operations across all client sites.

• Lead and coordinate field operation teams and site supervisors.

• Ensure adequate manpower deployment, attendance, discipline and service quality.

• Monitor daily operational reports, site performance and client requirements.

• Identify operational gaps and ensure timely corrective action.

3. Client Relationship Management

• Maintain and strengthen relationships with existing clients.

• Handle client meetings, service reviews, complaints and operational escalations.

• Ensure client satisfaction, service quality and contract retention.

4. Business Development

• Identify and develop new business opportunities.

• Support business acquisition, client meetings and commercial presentations.

• Prepare business proposals and coordinate with the management for new contracts.

• Contribute towards revenue growth and business expansion.

5. Payroll, Labour Laws & Statutory Compliance

• Independently manage and supervise complete payroll operations.

• Ensure accurate salary processing, attendance and leave management.

• Strong knowledge of PF, ESIC, Labour Laws, Minimum Wages and statutory compliance.

• Ensure timely statutory filings, documentation and compliance requirements.

• Regularly review and strengthen the company’s compliance systems.

6. MIS, Software & Reporting

• Implement and monitor HRMS, payroll and operational management software.

• Excellent command over MS Excel, MIS and data analysis.

• Prepare management reports, dashboards and professional presentations.

• Ensure accurate, timely and systematic reporting from all departments.

Mandatory Skills & Qualifications

• Proven experience in a senior HR leadership position.

• Previous experience in Security Services, Facility Management or Manpower Services is mandatory.

• Strong experience in managing large manpower teams and field operations.

• Excellent knowledge of Payroll Management and Labour Laws.

• Strong understanding of PF, ESIC and statutory compliance.

• Excellent English communication and presentation skills.

• Advanced MS Excel and HR software knowledge.

• Strong leadership, decision-making, coordination and problem-solving abilities.

• Ability to independently manage HR, Operations and Client Management functions.

Ideal Candidate

We are looking for a mature, disciplined and result-oriented professional who can take complete ownership of HR and operational responsibilities, build strong systems, lead teams effectively, maintain client relationships and contribute to the company’s business growth.

Interested candidates may share their updated CV.

Website: www.8directions.in

8 Directions Security Services Pvt. Ltd.

• It is a Full Time Recruiter / HR / Admin job for candidates with 6+ years of experience.