Front Desk – PG (Paying Guest)
Job Title: Front Desk Executive – PG Accommodation
Job Summary: The Front Desk Executive is responsible for managing daily front desk operations at a PG accommodation, assisting residents, handling enquiries, maintaining records, and ensuring smooth communication between residents and management.
Key Responsibilities
Welcome residents, visitors, and guests.
Handle phone calls, enquiries, and room booking requests.
Manage resident check-in and check-out procedures.
Maintain resident details, room allocation records, and visitor registers.
Coordinate rent payments and maintain payment records.
Address residents’ complaints and resolve basic issues.
Coordinate with housekeeping, maintenance, and security staff.
Monitor daily PG operations and report issues to management.
Ensure the reception area is clean and organized.
Required Skills
Good communication and interpersonal skills.
Basic computer knowledge, including MS Excel and Word.
Good organizational and record-keeping skills.
Customer service and problem-solving abilities.
Kannada, English, and Hindi language skills are an advantage