We are seeking a highly organized and efficient Floor Manager to oversee the administration and reception functions of our office. The ideal candidate will be responsible for ensuring the smooth operation of our front desk, managing administrative tasks, and providing exceptional customer service to our clients and employees.
Key Responsibilities:
Reception:
Manage the front desk, including greeting clients, answering phone calls, and responding to emails
Coordinate meetings, appointments, and events
Handle incoming and outgoing mail, packages, and couriers
Administration:
Maintain accurate and up-to-date records, including employee data, client information, and company documents
Manage office supplies, inventory, and equipment
Employee Support:
Provide administrative support to employees, including preparing documents, reports, and presentations
Coordinate employee onboarding, training, and offboarding
Maintain a positive and professional work environment
Requirements:
2+ years of experience in administration, reception, or a related field
Excellent communication, organizational, and time management skills
Ability to work in a fast-paced environment and prioritize tasks effectively
Proficient in MS Office, Google Suite, and other software applications
Strong attention to detail and ability to maintain confidentiality
Preferred Qualifications:
Bachelor's degree in business administration, Hospitality, or a related field
Experience with software and systems
Certification in administration, reception, or a related field