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Key Responsibilities:
Manage and supervise a team of delivery riders / field executives
Ensure daily attendance, shift planning, and task allocation
Monitor rider productivity and performance metrics
Handle on-ground issues such as breakdowns, delays, and rider concerns
Coordinate with operations and maintenance teams
Ensure proper usage and upkeep of EV (2-wheelers)
Maintain reports related to attendance, performance, and fleet status
Drive team motivation and maintain discipline\