Manage staff attendance and leave records
Coordinate technicians and daily work allocation
Track service jobs and technician schedules
Handle customer calls and WhatsApp follow-ups
Collect and maintain service reports
Maintain purchase and material records
Prepare quotation and invoice follow-ups
Maintain staff salary and overtime records
Coordinate technician site visits
Follow up on customer complaints
Maintain AMC records and renewal follow-ups
Manage Excel / Google Sheets data
Prepare daily and weekly management reports
Required Skills:
Good knowledge of MS Excel
Good communication and coordination skills
Kannada and English required
Hindi is an advantage
WhatsApp and email handling
Good staff-management skills