Admin Executive

Executive Assistant

Department

Management / Client Coordination

Experience

0–4 Years

Job Summary

We are looking for an Executive Assistant who will be responsible for supporting management and handling regular follow-ups with clients. The candidate will coordinate with clients, track pending requirements, follow up on commitments, and ensure timely communication between clients and internal teams.

Key Responsibilities

Make regular follow-up calls with clients regarding pending requirements, orders, payments, documents, and other business-related matters.

Maintain regular communication with clients through phone calls, WhatsApp, email, and other communication channels.

Track client commitments and ensure timely follow-up.

Maintain a client follow-up tracker with details of discussions, pending tasks, and next follow-up dates.

Coordinate with internal departments to resolve client queries and pending issues.

Provide regular updates to management regarding client follow-ups and pending matters.

Schedule meetings and calls with clients as required.

Prepare and share client-related reports, statements, and updates.

Escalate important or long-pending client issues to management.

Maintain professional relationships with existing clients.

Follow up with clients for required documents, confirmations, approvals, and other information.

Monitor deadlines and ensure that important client-related tasks are completed on time.

Maintain proper records of client communications and commitments.2Assist management in day-to-day administrative and coordination activities.

Perform any other duties assigned by the management or reporting manager.

Required Skills

Excellent communication and interpersonal skills.

Strong follow-up and coordination skills.

Good client-handling skills.

Ability to communicate professionally with senior clients and management.

Good knowledge of MS Excel and Google Sheets.

Good email drafting and documentation skills.

Strong organizational and time-management skills.

Ability to maintain confidentiality.

Positive, professional, and responsible attitude.

Ability to handle multiple follow-ups simultaneously.

Qualification

Graduate in Any Stream.

Candidates with experience in Executive Assistant, Client Coordination, Customer Relationship, Telecalling, or Sales Coordination will be preferred.

Key Performance Indicators (KPIs)

Timely completion of client follow-ups.

Accuracy and regular updating of the client follow-up tracker.

Timely resolution of client requirements.

Effective coordination between clients and internal teams.

Timely reporting of pending client matters to management.

• It is a Full Time Recruiter / HR / Admin job for candidates with 6 months - 5 years of experience.