Admin Executive

. Front Desk & Client Relations Administrator

• Appointment & Calendar Management: Overseeing online and walk-in scheduling, managing calendar density to prevent double-bookings, and optimizing chair/stylist turnover.

• Client Reception & Experience: Greeting clients, handling check-ins/check-outs, facilitating beverage service, and maintaining a welcoming reception area.

• Point of Sale (POS) & Billing: Processing payments, managing daily cash drawers, balancing till registers, and issuing receipts or gift cards.

• Client Care & Communication: Managing incoming phone calls, WhatsApp inquiries, appointment confirmations, and follow-up reminders.

2. Salon Operations & Inventory Administrator

• Stock & Inventory Control: Tracking professional backbar stock (dyes, developers, shampoos) and retail products, running routine stock counts, and monitoring usage metrics.

• Vendor & Supply Chain Management: Placing purchase orders with distributors, tracking deliveries, negotiating bulk discounts, and logging invoices.

• Facility Maintenance & Compliance: Ensuring cleanliness, sanitation standards, equipment maintenance (chairs, dryers, basins), and safety protocol adherence across the floor.

• Roster & Shift Scheduling: Managing weekly staff shifts, tracking attendance, handling leave requests, and organizing backup coverage for peak hours.

3. Marketing & Business Development Administrator

• Social Media & Promotions: Coordinating promotional campaigns, gathering visual content (before/after photos, styling reels), and running local social ad broadcasts.

• Client Retention & Loyalty: Managing client feedback, reviews, loyalty points programs, and targeted reactivation messages for inactive clients.

• Membership & Package Administration: Overseeing custom service packages, gift card promotions, and special seasonal offerings.

4. Financial & HR Administrator

• Payroll & Commission Tracking: Calculating weekly/monthly stylist commissions, tip distribution, base salaries, and service performance bonuses.

• Basic Bookkeeping: Categorizing expenses, archiving invoices, tracking daily salon revenue, and preparing financial statements for accounting.

• Staff Onboarding & Records: Maintaining employee files, organizing training schedules, and assisting with onboarding new salon staff.

Immediate Action Plan & Verification Checklist

1. Assign Core Roles: Decide whether these admin duties will be handled by a dedicated Front Desk Manager/Operations Lead or split between existing senior staff.

2. Standardize Workflows: Establish daily operational checklists for morning opening, midday stock logging, and evening cash drawer balancing.

3. Software Setup: Ensure your POS and booking platform (e.g., Fresha, Zenoti, Vagaro) is configured with clear user permissions mapped directly to administrative roles.

• It is a Full Time Recruiter / HR / Admin job for candidates with 6 months - 5 years of experience.