Admin Executive

Job Title: Guest Relations Executive

Location: Bellini Bliss Café, Sector 65
Job Type: Full-time
Reporting To: Café Manager

About Bellini Bliss Café

Bellini Bliss Café is a premium lifestyle café located in Sector 65, offering a unique blend of artisanal coffee, gourmet bites, and a cozy, elegant atmosphere. We believe in creating memorable experiences for our guests by combining great food, impeccable service, and warm hospitality.

Job Summary

We are seeking a well-presented, customer-focused Guest Relations Executive to be the face of our café. You will be responsible for ensuring a welcoming environment, managing guest interactions, and supporting front-of-house operations. Your role is crucial in creating lasting impressions and building customer loyalty.

Key Responsibilities:

• Greet and welcome guests with warmth and professionalism.

• Ensure guests are seated comfortably and attended to promptly.

• Maintain excellent knowledge of menu items to guide guests and make recommendations.

• Handle guest inquiries, requests, and complaints courteously and efficiently.

• Manage reservations, walk-ins, and waitlists using the café’s booking system.

• Coordinate with kitchen and service staff to ensure smooth operations.

• Maintain a clean, inviting front-of-house environment at all times.

• Promote customer feedback collection and ensure follow-ups are conducted.

• Build relationships with regular guests to enhance customer retention.

• Assist in social media check-ins, online reviews, and loyalty initiatives (as needed).

Qualifications & Skills:

• Proven experience in customer service, preferably in a café, restaurant, or hospitality setting.

• Excellent communication and interpersonal skills.

• Pleasant personality with a polished, professional appearance.

• Ability to remain calm and composed under pressure.

• Strong problem-solving skills and a customer-first attitude.

• Flexible to work in shifts, weekends, and holidays.

• Knowledge of POS systems and reservation tools is an advantage.

• Basic understanding of food & beverage service etiquette.

Education:

• Minimum: Graduate in any stream (Hospitality or Hotel Management preferred).

Perks & Benefits:

• Competitive salary

• Staff meals & discounts

• Growth opportunities within the café brand

• Positive, team-oriented work environment

• It is a Full Time Recruiter / HR / Admin job for candidates with 1 - 2 years of experience.

More about this Admin Executive job

1. What is the eligibility criteria to apply for this Admin Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Admin Executive job?
   Ans: This Admin Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Admin Executive job?
   Ans: No, there is no fee applicable for applying this Admin Executive job and during the employment with the company, i.e., BHINIBLISS CAFE & BAR PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Admin Executive role?
   Ans: There is an immediate opening of 1 Admin Executive at BHINIBLISS CAFE & BAR PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Recruiter / HR / Admin job.
8. What are the timings of this Admin Executive job?
   Ans: This Admin Executive job has 12:00 PM - 10:00 AM timing.