Receptionist/Sales Executive

Key Roles & Duties of a Receptionist

1. Guest Handling & Front Desk Management

• Warmly welcome guests and ensure smooth check-in and check-out procedures.

• Maintain a polite, professional, and helpful attitude at all times.

• Handle guest inquiries, room reservations, and booking confirmations.

• Provide accurate information about hotel facilities, services, and nearby locations.

2. Communication & Coordination

• Act as the first point of contact for all guests, vendors, and callers.

• Answer and transfer calls promptly and professionally.

• Coordinate with housekeeping, kitchen, and other departments for guest requirements.

• Maintain effective communication between management and staff.

3. Customer Service Excellence

• Resolve guest complaints or queries quickly and efficiently.

• Ensure guest satisfaction by proactively offering assistance.

• Handle special requests and VIP guest arrangements.

4. Administration & Record Keeping

• Maintain guest registers, arrival/departure logs, and daily reports.

• Manage room keys, keycards, and relevant security protocols.

• Handle billing procedures, prepare invoices, and manage POS/cash transactions.

• Keep all records updated in property management software.

• It is a Full Time Receptionist job for candidates with 2 - 3 years of experience.

More about this Receptionist/Sales Executive job

1. What is the eligibility criteria to apply for this Receptionist/Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹18000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Receptionist/Sales Executive job?
   Ans: This Receptionist/Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist/Sales Executive job?
   Ans: No, there is no fee applicable for applying this Receptionist/Sales Executive job and during the employment with the company, i.e., The Exotica Grand.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist/Sales Executive role?
   Ans: There is an immediate opening of 3 Receptionist/Sales Executive at The Exotica Grand
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist/Sales Executive job?
   Ans: This Receptionist/Sales Executive job has 09:00 AM - 08:00 PM timing.