Key Responsibilities:
Greeting and Directing Visitors: Welcoming guests, providing directions, and ensuring they are directed to the appropriate person or department.
Answering and Routing Calls: Answering incoming calls, taking messages, and transferring calls to the correct individuals.
Managing Correspondence: Handling mail, faxes, and emails, and distributing them accordingly.
Scheduling Appointments: Managing calendars, scheduling meetings, and coordinating appointments.
Maintaining the Reception Area: Ensuring the reception area is tidy, organized, and presentable.
Providing Administrative Support: Assisting with various administrative tasks, such as photocopying, filing, and data entry.
Maintaining Office Supplies: Keeping track of office supplies and ordering replacements as needed.
Assisting with Travel Arrangements: Making travel arrangements for employees as needed.
Providing Customer Service: Addressing inquiries, resolving issues, and providing information to visitors and callers.