Receptionist

The Job Role (Customer Relationship Manager – Person)

A Customer Relationship Manager is a professional responsible for building and maintaining strong relationships with customers to increase satisfaction, retention, and business growth.

Key Responsibilities:

• Act as the main point of contact for customers.

• Handle customer queries, complaints, and feedback.

• Build trust and long-term relationships with key clients.

• Work with sales/operations teams to ensure smooth service delivery.

• Identify upselling or cross-selling opportunities.

• Maintain customer records and track communication.

Required Skills:

• Strong communication and interpersonal skills.

• Problem-solving and conflict resolution.

• Customer-centric mindset.

• Basic knowledge of CRM software (like Salesforce, HubSpot, Zoho, etc.).

• Ability to analyze customer data and trends.

2. The Software (CRM System)

CRM also refers to Customer Relationship Management software, which helps businesses manage customer interactions and data.

Popular CRM Tools:

• Salesforce

• Zoho CRM

• HubSpot CRM

• Microsoft Dynamics

• Freshsales

Uses of CRM Software:

• Stores customer contact information.

• Tracks sales pipeline and customer interactions.

• Automates follow-ups and reminders.

• Generates reports on customer behavior and sales performance.

• It is a Full Time Receptionist job for candidates with 1 - 4 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., MYACE COURIER AND SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 1 Receptionist at MYACE COURIER AND SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 09:30 सुबह - 06:30 शाम timing.