Receptionist

Job description
Please connect on this number - +91 76691 68884

Job Title: Receptionist
Location: Eyemantra Hospital, Bahadurgarh
Department: Administration

Job Summary:

Eyemantra Hospital is seeking a professional and courteous Receptionist to be the first point of contact for our clients and visitors. As the face of the organization, the Receptionist will greet visitors, handle incoming calls, and manage various administrative tasks to ensure smooth daily operations at our Bahadurgarh location. The ideal candidate will possess excellent communication skills, a welcoming attitude, and a high level of attention to detail.

Key Responsibilities:

• Greeting Visitors: Warmly welcome clients, patients, and visitors as they arrive at Eyemantra Care, ensuring they feel comfortable and well-directed.

• Answering Phones: Manage incoming phone calls, redirecting them as necessary, and taking accurate messages.

• Appointment Scheduling: Assist with scheduling appointments, confirming patient bookings, and maintaining appointment calendars for the medical staff.

• Customer Service: Provide top-tier customer service by answering patient queries, addressing concerns, and providing information on services offered by Eyemantra Care.

• Managing the Front Desk: Maintain a clean, organized, and inviting reception area.

• Handling Mail & Deliveries: Accept, sort, and distribute incoming mail, parcels, and deliveries to the appropriate team members.

• Administrative Support: Assist with general office tasks such as filing, updating records, and managing office supplies.

• Patient Coordination: Ensure smooth coordination for patients arriving for consultations or treatments, guiding them through the check-in process.

• Data Entry: Accurately input patient and visitor information into the company's database or management systems.

• Security and Compliance: Maintain visitor logs and ensure that security protocols are adhered to in the office.

• Supporting Office Activities: Assist in organizing internal meetings, events, and team activities as needed.

Skills and Qualifications:

• Education: High school diploma or equivalent required; additional certification or training in office administration or healthcare is a plus.

• Experience: Previous experience in a receptionist, front desk, or administrative role is preferred, especially in a healthcare or customer service environment.

• Communication Skills: Strong verbal and written communication skills with the ability to interact with diverse individuals.

• Organizational Skills: Ability to multitask, prioritize effectively, and stay organized in a fast-paced environment.

• Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and knowledge of office equipment such as phones, printers, and fax machines.

• Customer Service: Friendly, professional, and approachable with a focus on delivering excellent patient and visitor service.

• Attention to Detail: Strong attention to detail, especially in managing patient information and appointment schedules.

• Problem-Solving: Ability to handle unexpected situations with professionalism, remaining calm under pressure.

Working Conditions:

• Location: Eyemantra Care, Bahadurgarh

• Schedule: Full-time position (mention working hours and shift details)

• Environment: Office-based, with some tasks requiring standing and occasional movement around the reception area.

• Occasional lifting: Ability to lift and organize office supplies or mail, as needed.

• It is a Full Time Receptionist job for candidates with 0 - 1 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., MANTRA CARE HEALTH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 3 Receptionist at MANTRA CARE HEALTH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 09:00 AM - 06:00 PM timing.