Receptionist

A receptionist in a skincare hospital or clinic manages front-desk operations, provides exceptional customer service, handles administrative tasks, and ensures a smooth patient experience. 

Key Responsibilities

• Patient Interaction: Greet patients and visitors in a warm, professional, and empathetic manner, acting as the first point of contact for the facility.

• Appointment Management: Schedule, reschedule, and confirm patient appointments and procedures using electronic scheduling software, optimizing the provider's schedule.

• Phone and Email Management: Answer incoming phone calls promptly and professionally, address inquiries, take messages, and direct calls to the appropriate staff or departments.

• Records Management: Collect, maintain, and update accurate patient demographic, medical, and insurance information in the electronic health record (EHR) systems, ensuring strict confidentiality (HIPAA compliance).

• Billing and Payments: Verify insurance coverage, collect co-pays and outstanding balances, process payments, and provide information on billing policies.

• Administrative Support: Assist patients in completing necessary forms, manage correspondence (faxes, emails, mail), monitor office supplies, and maintain the cleanliness and organization of the reception and waiting areas.

• Coordination and Communication: Coordinate with physicians, nurses, and other medical staff to ensure a seamless flow of information and patient care.

• Product Knowledge: In a skincare or cosmetic clinic, the receptionist may also be required to provide basic information about the services, procedures, and products offered. 

Essential Skills and Qualifications

• Education: A high school diploma or equivalent is typically required; additional education or certification in medical office administration is a plus.

• Experience: Prior experience in a medical office, dermatology, or customer service setting is often preferred.

• Communication Skills: Excellent verbal and written communication skills are essential for interacting with diverse patients and staff.

• Technical Proficiency: Familiarity with computers, multi-line phone systems, scheduling software, and EHR/CRM systems is necessary.

• Organizational Abilities: Strong organizational skills and attention to detail are crucial for managing records and appointments accurately in a fast-paced environment.

• Soft Skills: Must possess professionalism, empathy, problem-solving skills, and the ability to multitask and remain calm under pressure

• It is a Full Time Receptionist job for candidates with 1 - 5 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., Lajjarashmi Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 1 Receptionist at Lajjarashmi Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 09:00 AM - 06:00 PM timing.