The Receptionist is the first point of contact for visitors and callers. This role is responsible for managing front-desk operations, providing administrative support, and ensuring a welcoming and professional environment.
Greet and assist visitors, clients, and staff in a professional manner
Answer, screen, and direct incoming phone calls
Manage appointments, meeting rooms, and calendars
Receive, sort, and distribute mail and deliveries
Maintain visitor logs and issue visitor badges
Handle basic administrative tasks (filing, data entry, photocopying)
Support office operations and staff as needed
Maintain cleanliness and organization of the reception area
High school diploma or equivalent (associate degree preferred)
Proven experience as a receptionist or in a customer-facing role
Proficiency in MS Office (Word, Excel, Outlook)
Basic knowledge of office equipment (printers, phone systems)
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Professional appearance and demeanor
Ability to multitask and prioritize tasks
Attention to detail and organizational skills