Roles
Acts as the first point of contact for visitors, clients, and callers
Represents the organization with a professional and friendly attitude
Supports daily front-office operations
Ensures smooth communication flow within the organization
Responsibilities
Greet visitors and guide them to the appropriate person or department
Answer incoming phone calls and direct them accurately
Handle inquiries politely and provide correct information
Manage appointment scheduling and meeting arrangements
Maintain visitor logs and issue visitor passes when required
Keep the reception area clean, organized, and welcoming
Take care for inventory and manage it
Maintain basic records, files, and office documents
Assist with administrative tasks such as data entry and photocopying
Coordinate with security and other departments when needed
Key Skills Required
Good communication and interpersonal skills
Basic computer knowledge (MS Word, Excel, email)
Professional appearance and behavior
Time management and multitasking abilities
Customer service skills