Receptionist

Job Title: Receptionist Location: Gurgaon

Experience: Graduate. 2 – 10 years’ experience in an Aesthetic / Dermatology / Wellness clinic.

Job Timing: 10:00 AM – 7:00 PM

Salary: ₹20,000 – ₹35,000 per month

Incentives: Attractive performance-based incentives

Age Criteria: 25 – 30 years

About the Role:

The receptionist serves as the face and voice of the clinic, playing a pivotal role in shaping the client experience and ensuring operational efficiency. In an aesthetics clinic, where trust, comfort, and discretion are paramount, the receptionist’s role extends beyond basic administrative duties to include personalized client care and brand representation.

Key Responsibilities:

First Impressions & Client Engagement

· Welcomes clients with warmth and professionalism, setting the tone for a relaxing and reassuring visit.

· Handles check-ins and check-outs smoothly, ensuring minimal wait times and clear communication.

· Maintains a serene and hygienic reception area that reflects the clinic’s aesthetic values.

Appointment & Calendar Management

· Manages bookings for consultations, treatments, and follow-ups using clinic software.

· Sends timely reminders and confirmations via SMS, email, or WhatsApp to reduce no-shows.

· Coordinates practitioner schedules and optimizes appointment slots for efficiency.

Administrative & Financial Support

· Processes client intake forms, consent documents, and treatment records with confidentiality.

· Handles billing, payments, and package tracking with accuracy and transparency.

Communication & Marketing Assistance

· Redirects inquiries about services, pricing, and promotions to the counsellor.

· Supports marketing efforts by sharing offers, collecting feedback, and upselling packages.

· Maintains client databases and supports loyalty programs or referral campaigns.

Compliance & Safety

· Monitors access to treatment areas and enforces safety protocols.

· Supervise Hygiene protocols

Key skills and qualities

· Clear verbal and written communication to handle inquiries and explain services

· Active listening to understand client needs and respond appropriately

· Professional tone and etiquette across phone, email, and in-person interactions

· Basic billing and POS systems for payments and receipts

· Email, WhatsApp, and SMS tools for client reminders and follow-ups

· Empathy and patience to handle sensitive or anxious clients

· Conflict resolution for managing complaints or scheduling issue

To Apply:

Send your resume to gtplacements06@gmail.com 

• It is a Full Time Receptionist job for candidates with 2 - 4 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹32000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., Grace Techno.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 2 Receptionist at Grace Techno
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 10:00 AM - 07:00 PM timing.