Receptionist

About the Role

We are hiring Receptionist Support to handle outbound calls for overdue payments. The role requires confident communication, negotiation ability, and a professional approach while interacting with delinquent customers.

Key Responsibilities

• Make outbound calls to customers with overdue payments in hard collection buckets.

• Negotiate repayment plans and settlement offers with delinquent customers.

• Persuade and motivate customers to clear outstanding dues while maintaining professionalism.

• Handle escalated or difficult customer interactions with confidence and persistence.

• Accurately record and update customer interactions and payment commitments in the system.

• Coordinate with the team leader to achieve daily, weekly, and monthly collection targets.

• Escalate non-responsive or critical cases to the next level for further action.

• Maintain compliance with all company policies, standard operating procedures, and regulatory guidelines.

Requirements

• Excellent verbal communication and convincing skills

• Confident personality with the ability to handle pressure and objections

• Basic computer skills

• Target-driven and result-oriented approach

• It is a Full Time Receptionist job for candidates with 0 - 2 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹28000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., Digivance Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 10 Receptionist at Digivance Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 09:00 AM - 06:00 PM timing.