Greet and welcome visitors, clients, and guests professionally.
Ensure all visitors sign in and are directed to the appropriate person or department.
Answer, screen, and forward incoming calls promptly and courteously.
Schedule and manage appointments, meetings, and visitor entries. Inform relevant staff of guest arrivals and maintain a visitor log. Issue visitor passes and ensure security protocols are followed.
Ensure blue-collar staff are aware of entry protocols, muster points, and safety drills.
Verify that all workers enter/exit through designated gates with proper ID cards or biometric clearance.
Ensure workers follow dress code (uniforms, safety gear, etc.) and have valid gate passes.
Monitor in-time, out-time, and shift allocations.
Receive and distribute incoming mail, courier packages, and other documents.