Key Responsibilities
Visitor Management: Greet guests warmly, direct them to the appropriate staff or department, and manage sign-in logs and security badges.
Communication Handling: Answer, screen, and route incoming multi-line phone calls, take accurate messages, and handle general email or written queries.
Administrative Support: Schedule meetings, update calendars, sort mail and deliveries, and assist with filing, photocopying, or data entry.
Office Maintenance: Keep the reception and waiting areas clean, presentable, and stocked with necessary stationery and forms.
Required Skills & Qualifications
Education: A high school diploma or equivalent is the standard minimum requirement.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace, alongside familiarity with office phone consoles and multi-line systems.
Soft Skills: Strong verbal and written communication, active listening, multitasking, time management, and a customer-service-oriented demeanour