Receptionist

We are looking for a Receptionist to join our team to perform a variety of administrative tasks. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls. The position offers an in-hand salary of ₹13,000 - ₹18,000 and growth opportunities.

Key Responsibilities:

The responsibilities of a hospital receptionist are typically divided into three key areas:

1. Patient Interaction & Support

• First Point of Contact: Greet patients, family members, and vendors warmly to create a professional first impression.

• Information Hub: Provide directions to various departments, explain hospital services, and answer general inquiries.

• Emergency Triage Support: Assist in coordinating immediate care during medical emergencies and managing patient flow to minimize wait times.

• Patient Advocacy: Serve as a liaison between patients and medical staff, ensuring concerns are heard and addressed.

Financial & Billing Duties

• Insurance Verification: Confirm insurance coverage and explain billing policies or co-payment requirements to patients.

• Billing Operations: Process patient payments for Outpatient (OPD) and Inpatient (IPD) departments, issuing receipts and handling billing inquiries.

• Financial Record Keeping: Maintain patient accounts by recording financial information and settling payments upon discharge.

Job Requirements:

The minimum qualification for this role is 12th Pass or Graduation and 6 months - 3 years of experience. Other required skills include proficiency in Microsoft Office Suite, multitasking and time-management, with the ability to prioritize tasks. He must have a professional attitude and be an expert in written and verbal communication.

• It is a Full Time Receptionist job for candidates with 6 months - 3 years of experience.