Welcome clients and provide a pleasant reception experience.
Manage appointment scheduling, confirmations, and daily bookings.
Handle incoming calls, WhatsApp messages, and customer inquiries.
Maintain client records, registration forms, billing details, and daily reports.
Coordinate with therapists, dieticians, and wellness experts for smooth client flow.
Explain services, promotions, and package details to walk-in customers.
Handle billing, cash management, and maintain daily cash reports.
Ensure the reception area is clean, organized, and client-ready at all times.
Support branch sales by promoting ongoing offers and wellness programs.
Assist in administrative tasks and branch documentation as required.