Receptionist

1.      Client Reception & Communication

·         Warmly greet and welcome clients as they arrive at the clinic.

·         Maintain a pleasant and professional demeanor at all times.

·         Answer phone calls, WhatsApp, emails, and online inquiries promptly and politely.

·         Provide accurate information about clinic services, packages, and offers.

·         Schedule and confirm client appointments.

·         Manage walk-ins and coordinate with therapists/doctors for consultation timing.

2.      Appointment & Schedule Management

·         Maintain the daily appointment calendar (doctor, therapist, laser technician, etc.).

·         Coordinate between departments to avoid appointment overlaps or delays.

·         Send reminders for upcoming appointments via call/SMS/WhatsApp.

·         Manage rescheduling or cancellations efficiently.

3.      Client Handling & Relationship Management

·         Ensure smooth check-in and check-out process for clients.

·         Collect and update client information and consent forms before procedures.

·         Maintain confidentiality of all client data and medical records.

·         Ensure high client satisfaction — handle concerns politely and escalate when needed.

·         Encourage feedback and assist in maintaining positive client relationships.

4.      Billing & Cash Handling

·         Generate invoices for consultations, treatments, and products.

·         Handle cash, card, and UPI transactions accurately.

·         Maintain daily sales and collection reports.

·         Reconcile end-of-day accounts and submit to the management/accounts team.

5.      Coordination with Team

·         Communicate client schedules and special requirements to doctors/therapists.

·         Coordinate with housekeeping, nursing, and technical staff to ensure readiness before each session.

·         Update team on daily schedules and important client notes.

6.      Administrative Support

·         Maintain front office area neat, organized, and aesthetically pleasing.

·         Manage inventory of front desk supplies, brochures, and forms.

·         Keep record of visitor logs and staff attendance.

·         Support management in executing promotional events or marketing activities.

7.      Branding & Presentation

·         Ensure front desk reflects the clinic’s brand image — professional, calm, and luxury.

·         Maintain display of offers, service menus, and promotional materials.

·         Represent the brand through grooming, attire, and communication style.

8.      Marketing & Follow-ups

·         Call and follow up with clients who haven’t visited in a while.

·         Assist in running client recall campaigns (festive offers, loyalty programs).

·         Capture leads from walk-ins, calls, or social media and record them properly.

·         Maintain and update client database regularly .

9. Key Skills Required

·         Excellent communication & interpersonal skills.

·         Presentable grooming and confident body language.

·         Good knowledge of MS Office / Clinic management software.

·         Time management and multitasking ability.

·         Customer-oriented mindset with patience and empathy.

• It is a Full Time Receptionist job for candidates with 0 - 3 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., Prabasvcare Health Clinic Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 10 Receptionist at Prabasvcare Health Clinic Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 10:00 AM - 08:00 AM timing.