Receptionist Executive

Key Responsibilities

• Guest Reception & Hospitality: Welcome and attend to visitors, customers and business associates, ensuring a professional and pleasant experience.

• Front Office Operations: Manage visitor registration, appointment coordination, incoming calls and front-desk activities.

• Customer Relations: Assist customers with basic queries, coordinate with relevant departments and ensure timely responses.

• Site & Experience Centre Coordination: Support customer visits, project presentations, site experience activities and customer engagement initiatives.

• Communication & Coordination: Handle telephone calls, emails, visitor enquiries and internal coordination with professionalism.

• Customer Experience: Create a warm, welcoming and professional experience for customers visiting the sales office, ensuring they are attended to promptly and receive a high-quality hospitality experience throughout their visit.

• Administrative Support: Maintain visitor records, update basic MIS reports and assist with day-to-day front-office administration.

Eligibility Criteria

• Fresh graduates or final-year students from recognised institutes and universities.

• Preferred qualifications: Hotel Management, Hospitality, Tourism, Aviation, Event Management, BBA, BMS or other relevant graduate programmes.

• Excellent verbal communication skills in English and Hindi. Knowledge of Marathi will be an added advantage.

• Pleasant personality, professional grooming, confidence and a positive attitude.

• Strong interpersonal skills, customer orientation and willingness to learn.

• Basic computer proficiency and familiarity with MS Office.

• Candidates must be willing to work from the assigned project office, sales office or customer experience centre in Pune, as required.

• It is a Full Time Receptionist job for candidates with 0 - 1 years of experience.