Job Description
We are looking for a confident, well-presented, and customer-oriented Receptionist cum Telecaller to manage front-desk responsibilities and handle telephone communication with clients and prospects.
Key Responsibilities
Welcome and greet visitors, clients, and guests professionally.
Handle incoming and outgoing calls efficiently.
Make follow-up calls to existing and prospective clients.
Explain company services/products clearly to customers.
Maintain records of calls, inquiries, and follow-ups.
Coordinate appointments, meetings, and visitor entries.
Respond to customer queries and provide appropriate information.
Coordinate with internal teams whenever required.
Maintain a professional and organized reception area.
Perform basic administrative and front-office duties.
Required Skills
Excellent verbal communication and interpersonal skills.
Good Hindi and English communication skills.
Confident and pleasant personality.
Strong customer-handling and convincing skills.
Good follow-up and telecalling skills.
Basic computer knowledge, including MS Office.
Good organizational and time-management skills.
Professional appearance and positive attitude.
Ability to handle multiple tasks efficiently.
Candidate Profile
Female candidates only.
Candidates should be confident, presentable, and well-spoken.
Prior experience in reception, telecalling, customer service, or front-office roles will be preferred.