Key Responsibilities
1. Calendar & Schedule Management
Manage daily calendar, appointments, meetings, and travel plans.
Schedule internal and client meetings.
Send meeting reminders and maintain follow-ups.
2. Communication Management
Handle emails, WhatsApp, and phone calls professionally.
Draft professional emails, letters, and business documents.
Coordinate with internal teams, clients, vendors, and partners.
3. Administrative Support
Maintain digital files and documents.
Prepare reports, presentations, and meeting notes (MOM).
Organize contracts, invoices, and important business records.
4. Project Coordination
Coordinate with PPC, SEO, Design, Content, and Development teams.
Track project timelines and ensure timely completion.
Follow up with team members on pending tasks.
5. Digital Marketing Support
Coordinate campaign launches with Google Ads and Meta Ads teams.
Maintain campaign trackers and performance reports.
Prepare weekly and monthly marketing reports.
Coordinate with agencies and freelancers.
6. Research & Analysis
Conduct market and competitor research.
Collect business insights and prepare summary reports.
Research new marketing tools, AI solutions, and industry trends.
7. Vendor & Client Coordination
Schedule client meetings.
Follow up on proposals, payments, and project updates.
Maintain CRM records and client databases.
8. Travel & Event Management
Book flights, hotels, and transportation.
Coordinate conferences, seminars, and business events.
9. Confidentiality
Handle confidential company information with professionalism.
Maintain discretion regarding business strategies and financial information.
Required Skills
Technical Skills
MS Excel
Google Sheets
Google Workspace
Microsoft Office
PowerPoint
Notion/ClickUp/Asana/Trello (any project management tool)
Basic knowledge of Google Ads and Meta Ads (preferred)
CRM tools (LeadSquared, Zoho, HubSpot, etc.) – Preferred
Soft Skills
Excellent communication skills
Strong organizational abilities
Time management
Multitasking
Problem-solving
Attention to detail
Professional attitude
Ability to work under pressure
Key Performance Indicators (KPIs)
Meeting scheduling accuracy
Timely task completion
Email response time
Follow-up completion rate
Project deadline adherence
Documentation accuracy
Team coordination efficiency
Founder satisfaction score