Hotel Receptionist

Key Responsibilities:

·        Guest Handling & Customer Service:

- Greet guests warmly and professionally on arrival and departure

- Perform check-in/check-out procedures efficiently using the PMS (Property Management System)

- Provide accurate information regarding hotel services, local attractions, and directions

- Handle guest requests, inquiries, and complaints promptly, aiming to exceed expectations

- Ensure guest feedback is recorded and reported to superiors for follow-up

·        Reservation & Front Desk Operations:

- Manage room reservations through calls, emails, walk-ins, and OTA systems

- Update and maintain guest records accurately

- Coordinate with housekeeping for room readiness and special guest requirements

- Process payments, prepare invoices, and maintain shift-wise cash handling records

·        Coordination & Communication:

- Maintain effective communication with other departments (housekeeping, F&B, engineering)

- Ensure smooth handover between shifts with detailed shift reports

- Liaise with travel agents, corporate clients, and tour operators when required

·        Safety, Security & SOP Compliance:

- Adhere to hotel safety, hygiene, and grooming standards

- Follow front office SOPs for emergencies and security incidents

- Report any unusual activity or potential risks to

• It is a Full Time Receptionist job for candidates with 1 - 2 years of experience.

More about this Hotel Receptionist job

1. What is the eligibility criteria to apply for this Hotel Receptionist job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Hotel Receptionist job?
   Ans: This Hotel Receptionist job will have 6 working days.
4. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
5. How many openings are there for this Hotel Receptionist role?
   Ans: There is an immediate opening of 2 Hotel Receptionist at TRUSTED CORPORATE SOLUTIONS PRIVATE LIMITED
6. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
7. What are the timings of this Hotel Receptionist job?
   Ans: This Hotel Receptionist job has 09:00 सुबह - 06:00 शाम timing.