Job Title: Guest Relationship Executive (GRE)
Location: Pitampura, Delhi
Salary: Up to ₹20,000 per month
About the Role
We are looking for a warm, energetic, and customer-focused Guest Relationship Executive (GRE) to be the face of our restaurant. The ideal candidate will ensure every guest receives a memorable dining experience by providing exceptional service from arrival to departure.
Key Responsibilities
- Welcome and assist guests with a friendly and professional attitude.
- Manage guest seating and table reservations.
- Coordinate with the service team to ensure smooth guest flow.
- Address guest queries, feedback, and complaints promptly.
- Maintain high standards of hospitality and customer satisfaction.
- Follow up with guests during and after their dining experience.
- Support special occasions, celebrations, and VIP guest handling.
- Maintain cleanliness and presentation of the reception area.
- Assist with promotional activities and customer engagement initiatives.
Requirements
- Graduate or undergraduate with excellent communication skills.
- Prior experience in hospitality, restaurants, hotels, cafés, or customer service is preferred.
- Pleasant personality with a well-groomed appearance.
- Strong interpersonal and problem-solving skills.
- Ability to work in rotational shifts, weekends, and holidays.
- Basic knowledge of restaurant reservation systems is an advantage.
What We Offer
- Salary up to ₹20,000 per month
- Growth opportunities in the hospitality industry
- Friendly and professional work environment
- Training and skill development