Helpdesk Executive (Office)

18,000 - 28,000 /month

S J Enterprises

Pimpri, Pune

Freshers in Receptionist

2 Openings

Full Time

Skills Required

Computer Knowledge

Customer Handling

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

Respond to customer queries in a timely and accurate way, via phone, email, or chat.

Identify customer needs and assist with troubleshooting technical issues.

Follow up with customers to ensure full resolution of issues.

Maintain records of customer interactions, transactions, comments, and complaints.

Escalate unresolved issues to the next level of support personnel.

Monitor and manage ticket queues in help desk software.

Other Details

It is a Full Time Receptionist job for candidates with Freshers.

More about this Helpdesk Executive (Office) job

Can freshers or experienced candidates apply for this Helpdesk Executive (Office) role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Helpdesk Executive (Office) role.
What salary is offered for this Helpdesk Executive (Office) job?
Ans : The salary for this Helpdesk Executive (Office) job ranges between ₹18,000-₹28,000 per month.
What is the work schedule for this Helpdesk Executive (Office) job?
Ans : This Helpdesk Executive (Office) job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pimpri, Pune.
How many vacancies are there for this Helpdesk Executive (Office) job?
Ans : There are 2 vacancies for this Helpdesk Executive (Office) role.
Is this job open for all genders?
Ans : Yes, this Helpdesk Executive (Office) job is open for both male and female candidates.
What does the role of Helpdesk Executive (Office) involve?
Ans : As a Helpdesk Executive (Office), your work will involve skills like Computer Knowledge, Customer Handling. This role is part of Receptionist category.
What is the job location for this position?
Ans : The job location for this Helpdesk Executive (Office) position is Pimpri, Pune.
Who is the right fit for this Helpdesk Executive (Office) job?
Ans : A candidate having skills like Computer Knowledge, Customer Handling is the right fit for this Helpdesk Executive (Office) job.
What makes this Helpdesk Executive (Office) job a good opportunity?
Ans : This Helpdesk Executive (Office) job is a good opportunity as it offers a salary between ₹18,000-₹28,000 per month. This is a Full Time job and has 2 openings.