Guest Relations Executive

10,000 - 15,000 /month

Infinite Learning & Entertainment

Harlur Road, Bangalore

0 - 2 years Experience in Receptionist

2 Openings

Full Time

Skills Required

Customer Handling

Job Highlights

All Education levels

All genders

10:00 AM - 07:00 PM | 6 days working

Job Benefits: Meal, PF

Job Description

Guest Relations Executive

Vacancies: 2 Nos

Locations:

Location 1:
ThrillD, 4th Floor, PNR Felicity Mall, Haralur Road, Bengaluru

Location 2:
Kydoland, 5th Floor, Sky-Wards Sun Park, 15, Neeladri Road, Opposite Wipro Gate, Electronic City Phase I, Bengaluru – 560100

Salary: ₹15,000 – ₹20,000 per month

Job Type

Full-Time
Work From Office

About the Company

Infinite Learning & Entertainment operates family entertainment destinations featuring Arcade Games, Bowling, Soft Play, Restaurant, Birthday Parties, Corporate Events, and Family Entertainment Activities. We are looking for enthusiastic and service-oriented Guest Relations Executives to deliver exceptional customer experiences and ensure guest satisfaction.

Key Responsibilities

Welcome guests warmly and ensure a memorable first impression.
Assist guests with information regarding attractions, games, bowling, restaurant services, memberships, events, and packages.
Address guest inquiries, concerns, and feedback promptly and professionally.
Build strong relationships with guests to enhance customer satisfaction and repeat visits.
Coordinate with Operations, Restaurant, Arcade, Bowling, and Event teams to ensure seamless guest experiences.
Handle birthday party and event guest coordination.
Conduct guest follow-ups and collect customer feedback.
Support promotional activities, memberships, and loyalty programs.
Maintain guest records and prepare daily reports.
Ensure high standards of hospitality and customer service at all times.

Required Skills

Excellent communication and interpersonal skills.
Fluency in English, Hindi, and Kannada is preferred.
Strong customer service and problem-solving abilities.
Positive attitude with a guest-first approach.
Ability to manage multiple guests and priorities efficiently.
Basic computer knowledge and report preparation skills.

Qualifications

PUC / Diploma / Any Graduate.
Freshers are welcome to apply.
Experience in Hospitality, Hotel, Restaurant, Retail, Entertainment, Aviation, or Customer Service will be an added advantage.

Preferred Candidate Profile

Pleasant personality with professional grooming.
Strong relationship-building skills.
Ability to work in a fast-paced environment.
Willingness to work on weekends, public holidays, and rotational shifts.
Passion for hospitality and guest satisfaction.

Benefits

Attractive Salary Package
Performance-Based Incentives
Career Growth Opportunities
Food & Accommodation Provided (as per company policy)
Dynamic and Fun Work Environment

Other Details

It is a Full Time Receptionist job for candidates with 0 - 2 years of experience.

More about this Guest Relations Executive job

Can freshers or experienced candidates apply for this Guest Relations Executive role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Guest Relations Executive role.
What is the salary and job type for this role?
Ans : The salary for this Guest Relations Executive job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Guest Relations Executive job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Harlur Road, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Guest Relations Executive job is open for both male and female candidates.
What are the key responsibilities of this Guest Relations Executive job?
Ans : As a Guest Relations Executive, key responsibilities include skills like Customer Handling. This role is part of Receptionist category.
Where is this job located?
Ans : This Guest Relations Executive job is located in Harlur Road, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Customer Handling along with 0-2 years of experience is ideal for this Guest Relations Executive job.
Why should you apply for this Guest Relations Executive job?
Ans : This Guest Relations Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.