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Guest Relation Executive

salary 22,000 - 29,000 /month*
company-logo
job companyZing Restaurants Private Limited
job location Park Street, Kolkata
incentive₹4,000 incentives included
job experience2 - 4 years Experience in Receptionist
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Customer Handling
Handling Calls

Job Highlights

qualification
Diploma and above
gender
All genders
jobShift
04:00 PM - 01:00 AM | 6 days working
star
Job Benefits: Meal, PF

Job Description

About the Role
We are looking for a warm, well-presented, and confident Guest Relations Executive to be the first point of contact for our diners. You will make sure every guest feels welcome and enjoys a smooth, memorable dining experience.

Key Responsibilities

  • Greet and welcome guests and manage seating

  • Handle table reservations, walk-ins, and waitlists

  • Address guest queries, special requests, and complaints promptly

  • Coordinate with the service and kitchen teams for seamless service

  • Build relationships with regular and VIP guests

  • Collect guest feedback and manage online reviews where needed

  • Maintain guest records and daily reports

Requirements

  • 3–4 years of experience in guest relations or front-of-house roles in restaurants or hospitality

  • Excellent communication skills in English, Hindi, and Bengali

  • Pleasant personality with strong grooming standards

  • Strong problem-solving and complaint-handling skills

  • Basic computer knowledge (reservation software, MS Office)

  • Graduate in any discipline; hotel management qualification preferred

What We Offer

  • Competitive salary

    [Add benefits, e.g. staff meals, incentives, PF/ESI]

Other Details

  • It is a Full Time Receptionist job for candidates with 2 - 4 years of experience.

More about this Guest Relation Executive job

  1. What skills and experience do you need for this Guest Relation Executive job?
    Ans : To apply for this Guest Relation Executive job, candidates should have skills like Computer Knowledge, Customer Handling, Handling Calls along with 2-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Guest Relation Executive job ranges between ₹22,000-₹29,000 per month. This is a Full Time job.
  3. What is the work schedule for this Guest Relation Executive job?
    Ans : This Guest Relation Executive job has 6 days working days and timings from 04:00 PM - 01:00 AM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Park Street, Kolkata.
  5. How many vacancies are there for this Guest Relation Executive job?
    Ans : There are 2 vacancies for this Guest Relation Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Guest Relation Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Guest Relation Executive job?
    Ans : As a Guest Relation Executive, key responsibilities include skills like Computer Knowledge, Customer Handling, Handling Calls. This role is part of Receptionist category.
  8. What is the job location for this position?
    Ans : The job location for this Guest Relation Executive position is Park Street, Kolkata.
  9. Who is the right fit for this Guest Relation Executive job?
    Ans : A candidate having skills like Computer Knowledge, Customer Handling, Handling Calls with 2-4 years of experience is the right fit for this Guest Relation Executive job.
  10. What makes this Guest Relation Executive job a good opportunity?
    Ans : This Guest Relation Executive job is a good opportunity as it offers a salary between ₹22,000-₹29,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Meal, PF

Skills Required

Computer Knowledge, Customer Handling, Handling Calls

Contract Job

No

Salary

₹ 22000 - ₹ 29000

Contact Person

Rituparna Ojha

Interview Address

1st Floor, Park Centre, 24, Park St, Park Street area, Kolkata, West Bengal 700016, Park Street, Kolkata
Posted a day ago
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