Guest Relation Executive

Company Overview:

Flock Coliving is revolutionizing the concept of coliving space in Gurugram, offering premium accommodations in the city's most sought-after localities. With a portfolio of multiple properties strategically located near major corporate offices, commercial centers, educational institutions, and entertainment hubs, we provide a seamless living experience that blends convenience, comfort, and community.

Responsibilities:

•Review arrival lists to welcome guests

•Attend to special guests (e.g. VIPs) and answer their inquiries

•Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)

•Provide information about amenities, area and venues and promote services

•Anticipate guest needs and build rapport with customers

•Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)

•Address customer complaints and escalate to Guest Relations Manager when needed

•Record information in the logbook daily

•Ensure compliance with health and quality standards

Requirements and skills:

•Proven experience as a Guest Relations Officer

•Familiarity with hospitality industry standards

•Proficiency in English; knowledge of additional languages is a plus

•Computer literacy

•A customer-oriented and professional attitude

•An outgoing personality

•Outstanding communication abilities

•Excellent organizational and time-management skills

• It is a Full Time Receptionist job for candidates with 0 - 5 years of experience.

More about this Guest Relation Executive job

1. What is the eligibility criteria to apply for this Guest Relation Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Guest Relation Executive job?
   Ans: This Guest Relation Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Guest Relation Executive job?
   Ans: No, there is no fee applicable for applying this Guest Relation Executive job and during the employment with the company, i.e., Flock Coliving.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Guest Relation Executive role?
   Ans: There is an immediate opening of 3 Guest Relation Executive at Flock Coliving
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Receptionist job.
8. What are the timings of this Guest Relation Executive job?
   Ans: This Guest Relation Executive job has 09:00 AM - 06:00 PM timing.