Front Office/Sales Executive

• Greets, registers, and assigns rooms to guests.

• Issues room key to guest.

• Responsible for proper key control and other security measures.

• Answers telephone in absence of telephone operator.

• Transmits and receives telephone messages and sets up guests’ wake-up calls.

• Date stamps, sorts, and racks incoming mail and messages.

• Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.

• Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.

• Computes bill, collects payment, and makes change for guests.

• Makes and confirms reservations.

• Posts charges such as room, food, liquor, or telephone, to guest folio.

• Makes restaurant, transportation, or entertainment reservations for guests

• Deposits guests’ valuables in hotel safe or safe deposit box.

• Checks out guests and inquires about their stay.

• Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.

• Actively builds awareness of the Brand to guests.

• Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.

• Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.

• Confers and cooperates with other departments as needed to ensure coordination of activities.

• Works toward a 90% walk-in conversion rate goal.

• Ensures Inn compliance of all company policies and procedures.

• Adheres to all safety procedures and informs management of any unsafe conditions.

• Attends meetings and training as requested.

• It is a Full Time Receptionist job for candidates with 6 months - 6 years of experience.

More about this Front Office/Sales Executive job

1. What is the eligibility criteria to apply for this Front Office/Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Front Office/Sales Executive job?
   Ans: This Front Office/Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Office/Sales Executive job?
   Ans: No, there is no fee applicable for applying this Front Office/Sales Executive job and during the employment with the company, i.e., Sai Palace Hotel.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Office/Sales Executive role?
   Ans: There is an immediate opening of 1 Front Office/Sales Executive at Sai Palace Hotel
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Receptionist job.
8. What are the timings of this Front Office/Sales Executive job?
   Ans: This Front Office/Sales Executive job has 09:00 AM - 06:00 PM timing.