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Helpdesk Executive (Office)

salary 25,000 - 30,000 /month
company-logo
job companyProperty Solutions
job location Goregaon (East), Mumbai
job experience0 - 2 years Experience in Receptionist
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Customer Handling
Handling Calls
Organizing & Scheduling

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

  • Attend internal & external calls / e-mails of the clients. i.e. (Requests/Complaints/Queries) and collaborate with the relevant stakeholders for providing them with timely resolution.

  • Understanding of facility management operations, general administration and housekeeping related queries and complaints.

  • Prepare daily call log summary to analyze data.

  • Prepare monthly MIS report & daily report i.e. a record of daily call logs, pending complaints, technical issues with the status and closure details, or any other report as required.

  • Work on the helpdesk software to keep acknowledging the tickets raised and ensuring timely closure of those tickets.

  • Maintain & file all the necessary required documents and records.

  • Taking minutes of weekly and monthly meetings.

    Interested candidates can whatsapp the resume at •8928584331 or mail at pravin.batulkar@psipl.co.in

Other Details

  • It is a Full Time Receptionist job for candidates with 0 - 2 years of experience.

More about this Helpdesk Executive (Office) job

  1. What is the eligibility criteria to apply for this Helpdesk Executive (Office) job?
    Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Helpdesk Executive (Office) job?
    Ans: This Helpdesk Executive (Office) job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Helpdesk Executive (Office) job?
    Ans: No, there is no fee applicable for applying this Helpdesk Executive (Office) job and during the employment with the company, i.e., Property Solutions.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Helpdesk Executive (Office) role?
    Ans: There is an immediate opening of 5 Helpdesk Executive (Office) at Property Solutions
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Receptionist job.
  8. What are the timings of this Helpdesk Executive (Office) job?
    Ans: This Helpdesk Executive (Office) job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits, Insurance

Skills Required

Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Contact Person

Pravin Batulkar

Interview Address

Goregaon (East), Mumbai
Posted a day ago
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