Front Office/Sales Executive

Key Responsibilities

Front Office & Client Management

• Manage clients’ calendars and appointment scheduling efficiently.

• Interact with clients and clearly explain clinic services, treatments, offers, and schemes.

• Handle client grievances professionally and provide appropriate solutions to ensure high levels of client satisfaction.

• Introduce and promote the latest organizational offers and schemes to clients.

Billing, Records & Reporting

• Perform analysis, billing, and invoicing activities accurately.

• Maintain patient records in both physical files and computer systems, ensuring confidentiality and accuracy.

• Analyze data and prepare periodic reports for management review.

Pharmacy & Inventory Management

• Manage pharmacy operations and maintain adequate inventory levels.

• Oversee inventory for medical, pharmacy, and other clinic supplies.

• Monitor stock usage and ensure timely reordering to avoid shortages.

• This is a multi-tasking role requiring a high level of proactiveness, attention to detail, and the ability to manage front office, operational, and clinical support responsibilities simultaneously.

• The role demands strong coordination skills, problem-solving ability, and a hands-on approach to ensure smooth clinic operations and superior patient experience.

• Housekeeping & Facility Supervision

• Doctor Assistance & Treatment Preparation

• This is a multi-tasking role requiring a high level of proactiveness, attention to detail, and the ability to manage front office, operational, and clinical support responsibilities simultaneously.

• The role demands strong coordination skills, problem-solving ability, and a hands-on approach to ensure smooth clinic operations and superior patient experience.

https://www.youtube.com/watch?v=HPkNl7lKKjU&pp=ygUKbGUgZ29yanVzc9gGjAI%3D

Key Responsibilities

Front Office & Client Management

• Manage clients’ calendars and appointment scheduling efficiently.

• Interact with clients and clearly explain clinic services, treatments, offers, and schemes.

• Handle client grievances professionally and provide appropriate solutions to ensure high levels of client satisfaction.

• Introduce and promote the latest organizational offers and schemes to clients.

Billing, Records & Reporting

• Perform analysis, billing, and invoicing activities accurately.

• Maintain patient records in both physical files and computer systems, ensuring confidentiality and accuracy.

• Analyze data and prepare periodic reports for management review.

Pharmacy & Inventory Management

• Manage pharmacy operations and maintain adequate inventory levels.

• Oversee inventory for medical, pharmacy, and other clinic supplies.

• Monitor stock usage and ensure timely reordering to avoid shortages.

• This is a multi-tasking role requiring a high level of proactiveness, attention to detail, and the ability to manage front office, operational, and clinical support responsibilities simultaneously.

• The role demands strong coordination skills, problem-solving ability, and a hands-on approach to ensure smooth clinic operations and superior patient experience.

• Housekeeping & Facility Supervision

• Doctor Assistance & Treatment Preparation

• This is a multi-tasking role requiring a high level of proactiveness, attention to detail, and the ability to manage front office, operational, and clinical support responsibilities simultaneously.

• The role demands strong coordination skills, problem-solving ability, and a hands-on approach to ensure smooth clinic operations and superior patient experience.

• It is a Full Time Receptionist job for candidates with 2 - 6 years of experience.