A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 21,500 /month
Saltstayz Hospitality Private Limited
IFFCO Chowk, Gurgaon
6+ months Experience in Receptionist
Full Time
They are responsible for ensuring that guests have a pleasant and professional lodging experience.
Their duties and responsibilities include:
Greet guests upon their arrival and assign rooms
Process guest arrivals and departures, including all necessary payments
Provide information about the hotel, available rooms, rates and amenities
Respond to guests’ complaints and requests, coordinating with the necessary department or staff member to solve any issues
Handle reservation requests; over the phone, or face-to-face
Ensure that all guest information is accurate and up-to-date
Manage room bookings and keep track of inventory
Prepare invoices and handle payment procedures
Coordinate with housekeeping to track readiness of rooms for check-in
Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
Make restaurant, transportation, or entertainment reservations for guests
