Location: Medrootz Clinic, F-13 Basement, Green Park Extension, New Delhi – 110016
About the Role
Medrootz Clinic, a premium Hair & Skin Clinic, is seeking an experienced and professional Senior Receptionist to manage front desk operations and support patient consultations when required. The ideal candidate should be confident, organized, and customer-focused.
Key Responsibilities
Greet and assist patients in a professional and courteous manner
Handle incoming calls, appointment scheduling, and follow-ups
Maintain patient records and manage billing processes
Coordinate effectively with doctors and clinic staff for smooth operations
Assist in client consultations when required
Guide, supervise, and train junior reception staff
Requirements
Minimum 2 years of experience in front desk or client service roles (Healthcare/Hospitality preferred)
Strong communication skills in English & Hindi
Presentable personality with a confident and customer-oriented approach
Good organizational and multitasking abilities