Job Summary
Front Office Executive
Kannada Language is Mandatory
We are looking for a Front Office Executive to manage the reception area, welcome customers and visitors, handle calls, and provide excellent customer service. The candidate will be responsible for creating a positive first impression and coordinating with different departments.
Key Responsibilities
Welcome and greet customers, visitors, and clients professionally.
Handle incoming and outgoing telephone calls and direct them to the appropriate department.
Understand customer requirements and guide them to the relevant Sales, Service, or other departments.
Maintain visitor and customer records.
Manage the reception area and ensure it remains clean and presentable.
Handle customer queries and provide accurate information.
Coordinate appointments, meetings, and customer visits.
Inform the concerned team about customer arrivals and appointments.
Maintain daily reports, registers, and basic documentation.
Coordinate with the Sales and Service teams for smooth customer handling.
Handle customer feedback and escalate complaints to the concerned person.
Assist with basic administrative and office coordination tasks.
Maintain a professional and courteous relationship with customers.