We are looking for a candidate from the Co-working / Managed Office industry background with relevant experience in center operations, client handling, facility coordination, and overall administration.
Kindly share suitable profiles as per the requirement.
Position - Front Office Executive (Female)
CTC : Approx 2.5-3.5 Lakh (Negotiable)
1. Client / Occupant Management
Ensure smooth onboarding and exit process for clients.
Maintain positive client relationships and address queries within defined TAT.
Achieve high client satisfaction and timely issue resolution.
2. Operations Management
Ensure day-to-day center operations run smoothly.
Monitor housekeeping, pantry, security, and maintenance activities.
Ensure meeting rooms, cabins, and common areas are properly maintained.
3. Facility Coordination
Coordinate with vendors for AMC, repairs, pest control, and maintenance work.
Ensure timely closure of facility-related complaints.
Monitor stock and consumption of office supplies and pantry materials.
4. Billing & Documentation
Support invoicing, agreement documentation, and payment follow-ups.
Maintain occupancy records, client files, and operational MIS.
Ensure proper documentation for deposits, refunds, and approvals.
5. Revenue Support
Support sales team with site visits and client coordination.
Assist in occupancy improvement and retention activities.
Ensure upselling opportunities for meeting rooms and additional services.
6. Compliance & Safety
Ensure adherence to safety, fire, and statutory compliance requirements.
Maintain updated records of vendor agreements and compliance documents.
7. Team Coordination
Coordinate with internal departments such as Sales, Accounts, IT, and Admin.
Ensure timely escalation and closure of operational issues.
8. Reporting & MIS
Submit daily/weekly/monthly operational reports.
Track complaints, occupancy, collections, and facility performance metrics.