Greet parents and children warmly and create a welcoming atmosphere.
Manage visitor entries, registrations, and membership details.
Handle incoming calls, emails, and customer inquiries.
Provide information about play area facilities, pricing, safety rules, and events.
Maintain attendance and booking records (walk-ins, parties, events).
Coordinate with staff for smooth check-in/check-out of kids.
Handle cash, payments, and receipts responsibly.
Ensure reception area is clean, organized, and child-friendly.
Assist in promoting memberships, packages, and special offers.
Support in planning/organizing birthday parties and events.
Address complaints/issues politely and escalate when needed.