Front Office Receptionist

About AK Glass

AK Glass & Aluminium Works is a well-established glass and aluminium business with a strong legacy in the industry. We deal in glass, shower partitions, shower enclosures, glass railings, LED mirrors, aluminium solutions and other architectural glass products.

We are looking for a smart, presentable and responsible Front Office Executive / Receptionist to be the first point of contact for our customers and visitors.

Key Responsibilities

• Welcome and attend to customers and visitors professionally.

• Handle incoming calls and direct them to the appropriate team member.

• Respond to customer enquiries received through WhatsApp, phone calls and walk-ins.

• Understand basic customer requirements and coordinate with the sales/site team.

• Maintain customer enquiry and follow-up records.

• Schedule and coordinate appointments and customer visits.

• Prepare basic quotations, invoices and other office documents.

• Maintain records using MS Excel, Word and other basic computer applications.

• Follow up with customers regarding quotations and pending enquiries.

• Coordinate with sales, site and workshop teams for smooth communication.

• Maintain a clean, organised and professional reception/office area.

• Perform basic day-to-day administrative and office coordination work.

What We Are Looking For

• Good communication skills in Hindi and English.

• Pleasant personality and professional appearance.

• Confident and polite while dealing with customers.

• Basic knowledge of MS Word and Excel.

• Comfortable using WhatsApp and smartphones/computers.

• Good organisational and follow-up skills.

• Ability to multitask and handle multiple customer enquiries.

• Responsible, punctual and willing to learn.

• Prior experience in front office, receptionist, showroom, customer service or sales coordination will be an advantage.

Freshers with good communication skills and a positive attitude are also welcome to apply.

Preferred Qualities

We are looking for someone who is:

Presentable • Polite • Confident • Organised • Responsible • Customer-friendly • Quick to Learn

Experience in a showroom, interior, architecture, construction, glass/aluminium, furniture or similar industry will be an added advantage.

Why Join AK Glass?

• Stable full-time employment

• Professional and customer-facing work environment

• Opportunity to learn sales, customer handling and business operations

• Growth opportunities based on performance

• Performance-based incentives may be offered to the right candidate

• It is a Full Time Receptionist job for candidates with 6 months - 4 years of experience.