A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
25,000 - 35,000 /month
Utkarsh Global Foundation
Bhandup (West), Mumbai
3 - 5 years Experience in Receptionist
Full Time
WE'RE HIRING!
Position: Front Desk Team Leader (TL)
Location: Bhandup, Mumbai
Salary: Up to ₹30,000 per month
Experience: Minimum 2–3 Years (Front Desk/Reception/Team Handling)
Working Hours: As per hospital shift
Week Off: Rotational
Job Type: Full-time
About Utkarsh Animal Hospital
Utkarsh Animal Hospital is committed to providing compassionate, high-quality veterinary care. With a focus on excellence in patient care and customer service, we strive to create a welcoming experience for pet owners while ensuring smooth hospital operations.
Roles & Responsibilities
- Lead and manage the Front Desk/Reception team.
- Supervise daily front desk operations and ensure smooth workflow.
- Guide and support reception staff in handling patient registrations, appointments, and inquiries.
- Ensure excellent customer service and a positive experience for pet owners.
- Handle escalations, complaints, and resolve front desk issues professionally.
- Maintain accurate patient records and appointment schedules.
- Coordinate with doctors, hospital staff, and other departments for seamless operations.
- Monitor team performance, attendance, and productivity.
- Prepare daily operational reports and share updates with management.
- Ensure the reception area is organized, efficient, and maintains hospital service standards.
Skills Required
- Strong leadership and team management skills.
- Excellent communication in English, Hindi, and Marathi.
- Experience in front desk, reception, or hospital administration.
- Good customer handling and problem-solving abilities.
- Proficiency in MS Office and basic computer applications.
- Organized, responsible, and able to work in a fast-paced environment.
- Prior experience in a hospital, clinic, or healthcare environment will be an added advantage.
Interested candidates can apply now!
