Job Title: Customer Service Executive
Location: Sector 11, Rohini, Delhi
Job Type: Full-time
Salary: ₹10,000 - ₹15,000 per month
About Us:
Delhi Photography Services is a fashion and product photography agency that works with brands to create high-quality content for eCommerce and social media platforms. We're looking for a Customer Service Executive to join our team and provide exceptional support to our clients.
Job Responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Provide information about our photography services, packages, and pricing.
3. Manage client relationships, address concerns, and resolve issues promptly.
4. Coordinate with internal teams (photography, editing, etc.) to ensure smooth project execution.
5. Maintain accurate records of customer interactions and feedback.
Requirements:
1. Good communication and interpersonal skills.
2. Ability to work in a fast-paced environment and manage multiple tasks.
3. Basic knowledge of photography and eCommerce is a plus.
4. Freshers are welcome to apply; training will be provided.
What We Offer:
1. Competitive salary (₹10,000 - ₹20,000 per month).
2. Opportunity to work with a creative and dynamic team.
3. Professional growth and development.