Front Office

19,000 - 24,000 /month

Rockland Hotels Limited

Work from home

1 - 3 years Experience in Receptionist

3 Openings

Work From Home

Full Time

Skills Required

Customer Handling

Computer Knowledge

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Job Benefits: Meal

PAN Card, Aadhar Card, Bank Account

Job Description

Job Description: Front Office Executive

Position Title: Front Office Executive
Reports To: Office Manager
Location: C R Park
Employment Type: Full-time

Job Overview

The Front Office Executive is the face of the organization, responsible for creating a positive first impression and ensuring smooth office operations. This role involves managing the reception area, handling customer interactions, and providing administrative support to different departments.

Key Responsibilities

· Welcome guests warmly and courteously upon arrival.

· Handle guest check-in and check-out procedures efficiently.

· Manage room reservations, cancellations, and amendments.

· Maintain accurate records of guest information in the PMS.

· Handle guest inquiries, requests, and complaints promptly.

· Coordinate with Housekeeping for room readiness and status updates.

· Coordinate with other departments to fulfill guest needs.

· Answer phone calls and respond to emails professionally.

· Maintain the front desk area clean and organized.

· Handle cash, card payments, billing, and invoices accurately.

· Ensure proper shift handover with complete information.

· Promote hotel services, facilities, and ongoing offers.

· Maintain guest privacy and confidentiality at all times.

Office environment with standard working hours.
Interaction with diverse individuals including clients, guests, and team members.
May require occasional overtime during peak periods.

Other Details

It is a Full Time Receptionist job for candidates with 1 - 3 years of experience.

More about this Front Office job

What qualifications and experience are required for this Front Office position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Customer Handling, Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Front Office job ranges between ₹19,000-₹24,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Front Office job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Front Office job. Only male candidates can apply.
What are the key responsibilities of this Front Office job?
Ans : As a Front Office, key responsibilities include skills like Customer Handling, Computer Knowledge. This role is part of Receptionist category.
Where is this job located?
Ans : This Front Office job is located in C R Park, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Customer Handling, Computer Knowledge along with 1-3 years of experience is ideal for this Front Office job.
Why should you apply for this Front Office job?
Ans : This Front Office job offers a salary between ₹19,000-₹24,000 per month. This is a Full Time opportunity and has 3 openings available.