Front Office Executive

Key roles and responsibilities:

Reception Duties

• Greet and welcome visitors in a professional and friendly manner.

• Manage the front desk (telephone, email, walk-ins).

• Answer, screen, and forward incoming calls.

• Maintain visitor logs and issue visitor passes.

• Coordinate incoming and outgoing courier/mail services.

• Ensure the reception area is tidy and presentable.

• Coordinate incoming and outgoing courier/mail services.

Administrative Duties

• Manage office supplies inventory and place orders as needed.

• Assist in scheduling meetings, booking conference rooms.

• Maintain records, files, and office documents (both digital and physical).

• Support HR/admin in onboarding tasks (like issuing ID cards, orientation materials).

• Handle petty cash and assist in expense tracking.

• Liaise with vendors, maintenance, housekeeping, etc.

• Prepare and circulate internal communications, memos, or notices.

• Handle incoming calls professionally and route them to relevant departments.

• Manage visitor access, maintain the visitor log, and ensure ID verification.

• Receive and dispatch courier, mail, and inter-branch communication.

• Ensure that the reception and customer waiting areas are clean, professional, and compliant with our branding.

• Coordinate administrative support across departments.

• Maintain branch-level files, employee attendance records, and leave registers.

• Assist with onboarding processes for new hires (ID creation, document collection, setup).

• Monitor office supplies and stationery, initiate purchase requests as needed.

• Liaise with vendors for facility management, security, housekeeping, and AMC services.

• Maintain petty cash records and assist with routine administrative expenses and bill submissions.

• Support organizing staff meetings, compliance audits, and training sessions.

• Assist in scheduling appointments for MD office or senior officials.

Compliance & Confidentiality

• Ensure front desk procedures comply with RBI guidelines a d.

• Maintain confidentiality in handling customer and employee data.

• Support documentation for internal/external audits and compliance inspections.

Skills

• Excellent verbal and written communication skills.

• Professional appearance and interpersonal skills.

• Time management and multitasking abilities.

• Proficiency in MS Office (Word, Excel, Outlook).

• Knowledge of office equipment (printers, scanners, Video conferencing & telephone).

• Ability to handle confidential information responsibly.

Qualifications & Experience:

• Minimum Qualification: Graduate in any discipline (preferably from Hospitality Industry).

• Experience: 1–3 years in a similar front desk/admin role.

• It is a Full Time Receptionist job for candidates with 6 months - 1 years of experience.