Front Desk Receptionist

A Front Desk receptionist is the first point of contact, responsible for greeting visitors, managing calls/emails, scheduling, handling mail, maintaining a tidy reception, and providing basic info, all while supporting general office administration and ensuring smooth operations with excellent customer service, communication, and organizational skills, often using MS Office tools. 

Job Responsibilities:

• Visitor & Communication Management: Greet and welcome guests, answer/screen/forward calls, manage visitor logs, handle incoming/outgoing mail & deliveries, and provide accurate information.

• Administrative Support: Schedule appointments/meetings, manage calendars, perform data entry, filing, photocopying, and maintain office supplies inventory.

• Operational Duties: Keep the reception area clean and presentable, ensure security procedures are followed, and assist other departments with clerical tasks.

• Problem Solving: Address basic queries and complaints, escalating complex issues to the appropriate staff. 

Required Skills & Qualifications:

• Communication: Excellent verbal & written communication, strong interpersonal skills.

• Organization: Multitasking, time management, attention to detail, ability to prioritize.

• Technical: Proficiency in MS Office Suite (Word, Excel, Outlook) and general office equipment.

• Personal: Professional attitude/appearance, customer-focused, resourceful, positive attitude, and ability to work independently or in a team.

• It is a Full Time Receptionist job for candidates with 6 months - 2 years of experience.